Past Events


CHAPTER EVENT
November 13, 6:30-9:00PM

Credit Bureaus – What They Know About You
and What You Can Change

Credit bureaus, also called credit reporting agencies (CRAs), are companies that collect and maintain consumer credit information. They then resell it to other businesses in the form of a consumer’s credit report.

There are three major credit agencies in the United States: Equifax, Experian, and TransUnion. There are other smaller, specialized agencies as well. When creditors and lenders check your credit, they’ll very likely do so with one of the major CRAs. These three agencies retain information on more than 200 million Americans.

Join us to learn:

  • Who governs the credit reporting agencies
  • What do they do and not do
  • The Big 3 and how to see your reports
  • Disputing information on your reports
  • Fraud Alerts and Security Freezes

Placing a fraud alert works in much the same way, but it only stays in effect for 90 days. An alert is always free, but you might have to pay to place a credit freeze in some states. Dave Henning from Legal Shield will share briefly how his company can help make this protection available 365 days a year.

David Henning has over 40 years experience in business,
as a specialist in Small Business solutions, Employee Benefits,
and ID Theft security with licensed private investigators and complete restoration.
His company, Freshstart Benefits, has the mission to protect companies
and individuals from threats such as ID Theft,
and also to provide them with an extensive set of Employee Benefits,
at no out of pocket cost or risk,
designed to increase profits and decrease problems in the workplace.

Agenda
6:30pm, Registration — No Host Cocktails 
7-9pm, Presentation & Dinner

Cost:
ASCCA Chapter Members, first attendee: No Fee; Additional Guests or Shop Employees $40 
Nonmembers of ASCCA Chapter 42 $40

Location
The Biltmore Santa Clara Hotel
2151 Laurelwood Rd, Santa Clara, CA 95054


 

CHAPTER EVENT
October 9, 6:30-9:00PM

3 Keys to Maximum Productivity through Healthy Habits

Chiropractors

Whether you are a shop owner or are doing the work yourself, you are either producing for your shop or your on the sidelines moving slowly and hurting. After this presentation, you will understand the 3 key elements in staying healthy and keeping your team healthy. Learn how to increase your productivity, have fewer injuries, and have a happier work environment.

Agenda
6:30pm, Registration — No Host Cocktails 
7-9pm, Presentation & Dinner

Cost:
ASCCA Chapter Members, first attendee: No Fee; Additional Guests or Shop Employees $40 
Nonmembers of ASCCA $40

Location
The Biltmore Santa Clara Hotel
2151 Laurelwood Rd, Santa Clara, CA 95054


CHAPTER EVENT
September 11, 6:30-9:00PM

Roundtable Discussions

Our most requested event…Roundtable Discussions! Here’s your opportunity to bring your most challenging issues to the group for their help.

Who better to ask than the brilliant minds within our chapter–people who relate to you and understand your business. Camaraderie among shop owners was identified in the top 5 most valuable benefits of ASCCA in the recent member survey. Don’t miss this chance to pick the minds of the best in the industry. 

Agenda
6:30pm No Host Cocktails, Hopps Bar, The Biltmore Santa Clara Hotel
7-9pm Check-in and Meeting Discussion

Cost
ASCCA Chapter 42 Member: first attendee – No Fee
Additional ASCCA Chapter 42 Members & Guests $40
Nonmembers $40

Location
The Biltmore Santa Clara Hotel
2151 Laurelwood Rd, Santa Clara, CA 95054


CHAPTER EVENT
August 14, 2019 | 6:30-9:00PM

Brakes

 

 

 

 

Common Sense Brake Training Clinic

Presented by Jay Stouse, Technical Sales Manager, Textar.

Agenda: 6:30pm, Registration 7-9pm, Program & Dinner

Event Location: Biltmore Hotel | 2151 Laurelwood Road, Santa Clara, CA 95054

Cost: First person from a Chapter 42 member shop is free; other attendees pay $40

Presented by Jay Stouse, Technical Sales Manager, Textar.

This clinic will provide training on these topics: 

The Difference between an OE supplier and an Aftermarket Supplier

  • Attributes of the Pad and Why?
  • Formulations – what are they?
  • OE testing standards and EU aftermarket
  • Equipment needed to be an OE supplier

The biggest issue today with the brake system- Excessive Run-out

  • What causes excessive run-out?
  • What does it do to a rotor?
  • What corrective action is needed?
  • Torque wheel bolts to proper specs and why

Do rotors really warp?

  • A demonstration to show what a small piece of paper will do
  • Discuss why rotors do not warp
  • Show how ceramic pad transfer affects the rotor surface

What is the root cause of squeal?

  • Where to lubricate the pad and why and with what
  • Proper pad break in procedure
  • Cleaning of the hub surface and why

Come prepared to learn! Working dinner provided.


Shop Night: Tacos & Tips (Oh, and beer)

Special thanks to Lucy and David Modderman for hosting our next chapter event, Wednesday, July 10. Come early to check out Modderman Porsche’s new location and have a beer with other ASCCA members and friends!

And, we also welcome special guest Shannon Devery, DFG, who will share tips with us on how to protect your identity online and in your business. Shannon and DFG are great supporters of ASCCA and are the endorsed vendor for credit card services.

Identity theft is real. Learn how you can protect yourself and your business with Shannon’s tips. 

Agenda:
6:30pm, Registration
7-9pm, Program & Dinner

Event Location: Modderman Porsche | 2599-B Wyandotte Street, Mountain View, CA 94043

Cost:
First person from a Chapter 42 member shop is free; other attendees pay $40


ASCCA San Jose Chapter at the San Jose Giants

It’s a double header!

Join ASCCA for some summer fun!
5:00pm Private Deck Opens, Networking & Refreshments begin
5:30pm First Pitch 

San Jose Giants Stadium
588 East Alma Avenue, San Jose, CA 95112

Our group will be part of the action as we watch the Giants from the PRIVATE Field-level Party Deck.

Your registration package includes game tickets, BBQ meals and two (adult or soda/water) beverages per guest, as well as designated servers and staff to wait in line for food so you won’t miss any of the fun!!

Each guest will have the opportunity to win Lucky Prizes during the game with their very own Scorecard and Bingo card, as well as read up on the history of the team in the program.

Choose one of the four delicious meals (order at the game) and enjoy two adult or other beverages, while enjoying the game on the private party deck.

Bring your friends, family, shop employees, or potential chapter members!


BAR Logo

BAR Presentation: The Path of a Complaint and the New Write it Right Booklet

May 8, 2019 | 6:30pm
Biltmore Hotel, Santa Clara

Donald Johnson from BAR will join us to discuss sections of the newly available Write it Right booklet. He will also touch on  basic information regarding storage and mechanic liens, the written estimate law, and present some common errors and omissions that the Bureau observes in industry.


Scan Tool

 

 

 

 

 

CHAPTER EVENT
April 10, 2019 | 6:30-9:00PM

Shop Night: Equipment Scanner Shoot Out

Join us at Skunkworks to learn about the latest scan tools with special guest Jeff Frazier from Mac Tools.

Agenda:
6:30pm, Registration
7-9pm, Program & Dinner

Event Location:
Skunkworks Performance & Restoration
210 East Alma Avenue, San Jose, CA 95112

Cost:
First person from a Chapter 42 member shop is free; other attendees pay $40


Eyeball to Eyeball

 

 

 

 

 

 

 

 

 

CHAPTER EVENT
March 13, 2019 | 6:30-9:00PM

Eyeball to Eyeball: How Good Managers Address Issues Constructively

with guest presenter
Christine Silver, SHRM-CP

In her keynote, “Eyeball to Eyeball” Christine reveals the conversations we have in our heads and how to make sense of them. She will help you understand why so many people avoid speaking up in difficult situations. Then she makes the scary people-stuff easier to work with through her straightforward and irreverent approach to the topic.

After hearing Christine you’ll feel prepared to do the things many won’t do – give feedback that helps, solve people problems and misunderstandings, and resolve conflict, without anyone being poked in the eye.

  • You’ll learn easy-to-use templates for speaking up well in charged situations
  • You’ll take away super-simple listening techniques so people know you’re really paying attention, not just waiting to talk
  • You’ll learn how problems solving skills can be applied to people issues so you find a fix not a fight
  • You’ll receive simple tools to resolve conflicts without psychological game playing!

ABOUT THE PRESENTER

Before founding her speaking and coaching business in 2005, Christine Silver, SHRM-CP, practiced Human Resources management for twelve years. Over the past decade, she has trained and coached over two thousand leaders in leadership practices, communicating constructively, implementing performance management practices, and solving people issues. Christine has a Bachelors degree from San Jose State University, a certificate of Human Resources Management from University of California, Santa Cruz, and she completed coach training and leadership development with the Coaches Training Institute (CTI) of San Rafael, California. Christine was trained by the Conflict Resolution Center of Santa Cruz and has facilitated positive resolution between individuals in organizations. Recently she completed Heroic Public Speaking graduate school with Michael Port. Christine is a solo stage performer who has written and performed seventeen unique monologues since 2009.

Agenda:
6:30pm, No Host Cocktails
7-9pm, Program & Dinner

Event Location:
Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

Cost:
First person from a Chapter 42 member shop is free; other attendees pay $40


 

 

 

 

 

 

CHAPTER EVENT
February 13, 2019 | 6:30-9:00PM

Is Your Shop Safe? IT In Shops In The Age Of The Connected Car – Protect Yourself & Your Customers

with guest presenter
Walter Edmondson, TeamLogic IT San Jose/Campbell

The race is on. Innovative automakers, software developers and technology companies are leading a radical transformation in the automotive industry. They are refining and redefining existing technologies and introducing new, exciting concepts like artificial intelligence and the connected car to give us a driving experience that will be like nothing we’ve ever known.

Don’t miss this important conversation with Walter Edmondson of TeamLogic IT. Learn why your company should undergo a periodic network assessment even when everything appears to be working fine. For instance, are your employees using their own mobile devices to conduct business? Are they downloading questionable software? Are mission-critical business processes running on vulnerable servers? Have you considered that because of this new technology, your customer’s car may be open to hacking from someone in your own waiting room? Register now for this important presentation!

ABOUT THE PRESENTER

Walter Edmondson, President and CEO at TeamLogic IT, as owner of the San Jose/Campbell TeamLogic IT franchise, provides services that help businesses maintain, backup and secure their network. TeamLogic IT provides a wide variety of services that help to make our customers more efficient: e-mail hosting, helpdesk, desktop back-up, remote monitoring, computer repair, network services, IT consulting, technology consulting, network management, network service, computer services, managed service provider, network security, IT support.

Agenda:
6:30pm, No Host Cocktails
7-9pm, Program & Dinner

Event Location:
Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

Cost:
First person from a Chapter 42 member shop is free; other attendees pay $40


 

 

 

 

 

 

 

 

CHAPTER EVENT
January 9, 2019 | 6:30-9:00PM

Getting Creative On Hold

with guest presenter
Wayne Adams, PHMG

Think about all your favorite movie soundtracks…no two are alike, but they all have the power to inspire true emotion. Just as a great soundtrack brings a movie to life, music works wonders for your business, too.

Now, think about that on average, 75% of calls to businesses are placed on hold, and, those callers spend an average of 33 seconds waiting for someone to pick up! The best option is clearly to avoid putting a customer on hold to begin with, but this isn’t always an option. Are your customers left dangling? What are they hearing? Boring or irritating music? Your competitors radio commercial? Dead-Air? A growing number of companies are opening their eyes and ears to the potential opportunities of hold time – and are finding increasingly creative ways of using it to their advantage.

As the world’s leading audio branding agency, PHMG works with 32,000 clients across the globe. Join us on January 9, 2019 to learn from Wayne Adams how your business can benefit from getting creative with your on-hold messages:

  • It’s not advertising – it’s Service and Branding
  • Learn how to manage your service
  • Tips on how to curate custom, branded music for your personal image – no library music!

ABOUT THE PRESENTER

Wayne Adams, Head of Business Development (West Coast) at PHMG, is a skilled sales professional with PHMG – the world’s leading provider of audio branding. Experts in audio branding since 1998, PHMG helps clients around the world to connect to their customers through sound – including some of the world’s biggest brands such as Audi, Coca-Cola and Adidas.

Agenda:
6:30pm, No Host Cocktails
7-9pm, Program & Dinner

Event Location:
Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

Cost:
First person from a Chapter 42 member shop is free; other attendees pay $40


red-star

Special Event
ASCCA Holiday Dinner & Board Elections

December 12
6:30pm No Host Cocktails Hopp’s Bar
7-9pm Chapter Announcements, Program, Dinner

snowman

Join us for ASCCA Chapter 42’s annual holiday party and board elections! Register now!

How’s your luck? We will have many great items that will be up for grabs in the chance drawings! All Proceeds benefit Chapter 42!

Bring your employees, bring your spouse, bring your friends! We always have a great time!

Cost for additional guests ~ $40 per person

Event Location:
Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054



 

CHAPTER EVENT

November 14
6:30pm No Host Cocktails, Hopp’s Bar
7-9pm Chapter Announcements, Program, Dinner

Improving Shop Culture & Effective Tech Management

Join us as Jim Silverman, ATI, shares his secrets on how to build and maintain a positive and rewarding shop culture. Learn essential tips to hire, manage and maintain the key employees every shop needs to prosper.

ABOUT THE PRESENTER

Jim Silverman, ATI

Jim Silverman is the Go-To guy at ATI and has a vast knowledge of market trends, industry updates and is constantly keeping up with what’s going on with other companies in the aftermarket side of the automotive industry. When speaking in front of groups, it doesn’t matter if it’s to shop owners, association groups, partner employees or in front of our ATI employees, Jim truly enjoys this industry and his passion and expertise shows through in the subjects he speaks about.

With his varied experience in most aspects of the automotive industry, he is just as comfortable speaking in a corporate board room as he is with a group of shop owners or technicians – and all get the same respect.

Jim is one of the rare individuals that has been successful in both the franchised and aftermarket sides of our industry and his broad knowledge covers the entire spectrum including service, parts, sales, accounting, management, training and consulting.

Jim takes pride in helping shop owners improve their situations and values the relationships he’s built up over the years with shop owners and with the major service providers to the aftermarket industry.

SPECIAL ENDORSED VENDOR GUEST PRESENTER

Tips for Save Processing
Shannon Devery, Digital Financial Group

shannon-deveryDigital Financial Group (DFG) offers payment processing tools that grow when you grow. DFG provides turnkey payment processing solutions, best-in-class customer service, and innovative reporting. Join us on November 14 to learn how to safeguard your merchant card account and your customer’s, too!

Also, if you’ve wanted to compare pricing of your current merchant card services and haven’t gotten around to it, then this meeting is the time to do it! Bring with you a couple of months of your billing statements for your current vendor. Shannon will review your bill and price it as if you had been a DFG customer so you can see the savings.

Digital Financial Group is a state-approved ASCCA endorsed vendor and corporate partner and is proud to be the exclusive merchant services provider for the ASCCA. As the exclusive merchant services provider you can trust that the company has been fully vetted by the ASCCA Endorsements Committee through a full selection process. As part of ASCCA’s robust membership package, when you select DFG as your merchant processor you will be entitled to receive a full rebate for ASCCA membership dues, up to $350 in value.

Event Location:
Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $40


 

Shop Night

August 8
6:30pm Reception
7-9pm Chapter Announcements, Program, Dinner

Let’s talk shop! Don’t miss this opportunity to ask the brightest minds in the business, ASCCA Members, your shop management questions, new issues, share your great tips or a new find.

Event Location: GIC Car Clinic
Hosted by Alan Yu & Helen Liao
375 Bird Ave., San Jose, CA 95126


Let’s Talk Shop | June 13, ASCCA

June 13
6:30pm Reception
7-9pm Chapter Announcements, Program, Dinner

Let’s talk shop! Don’t miss this opportunity to ask the brightest minds in the business, ASCCA Members, your shop management questions, new issues, share your great tips or a new find…we hear from our members that this is their favorite event each year, so don’t miss it!

Event Location: Menlo Atherton Auto Repair, Dan & Chris Bajeda’s shop
1279 El Camino Real, Menlo Park, CA 94025

COST | First person from a Chapter 42 member shop is free; other attendees pay $35

 

ASCCA San Jose Chapter at the San Jose Giants

Wednesday, May 16
6:30pm Check-in, 7:00pm First Pitch — by an ASCCA Representative

San Jose Giants Stadium
588 East Alma Avenue, San Jose, CA 95112

Our group will be part of the action as we watch the Giants from the PRIVATE Field-level Party Deck.

Your registration package includes game tickets, BBQ meals and two (adult or soda/water) beverages per guest, as well as designated servers and staff to wait in line for food so you won’t miss any of the fun!!

Each guest will have the opportunity to win Lucky Prizes during the game with their very own Scorecard and Bingo card, as well as read up on the history of the team in the program.

Choose one of the four delicious meals (order at the game) and enjoy two adult or other beverages, while enjoying the game on the private party deck.

Bring your friends, family, shop employees, or potential chapter members!

Cost is $5 for ASCCA Chapter 42 members (first shop attendee) and just $40 for additional shop employees or guests.

PRE-REGISTRATION REQUIRED! No tickets at this reduced pricing will be available onsite. Purchase your tickets by 12 noon on May 16. Pick up registration packets and tickets at Will Call at the San Jose Giants Municipal Stadium.


THURS, APRIL 12 | Legislative Update | Current Proposed Bills That Will Affect Your Business

with Jack T. Molodanof, Esq., Molodanof Law Offices

THURSDAY, April 12 | 6:30pm
Biltmore Hotel, Santa Clara

ASCCA has been fortunate to be represented for many years by an excellent legal and lobbying firm, managed by Jack Molodanof, Esq.

Jack works very closely with the ASCCA Government Affairs Committee and their joint efforts have had a huge impact and continue to protect the independent automotive aftermarket from legislation that could have negatively impacted our members and small  business owners. The ASCCA Government Affairs Committee, with Jack’s guidance, studies every piece of legislation, recommends positions on legislation and takes action on behalf of the independent automotive aftermarket industry.

Jack also supports the California Autobody Association (CAA), and their members have been invited to attend this event. The California Autobody Association (CAA) is a non-profit trade association comprised of over 1,000 individual and independent businesses within the automobile collision repair industry. The mission of the California Autobody Association is to enable the auto body industry to survive and prosper by helping its members produce a quality repair for the consumer at a fair price for a fair profit.

This is a meeting no shop owner or business owner can afford to miss! Share the link with any shop owners you know or print this form and give it to them.

About the Presenter
Jack MolodanofJack T. Molodanof, Esq., a business law attorney and lobbyist, has distinguished himself in the areas of legislative, regulatory and public service. Mr. Molodanof is a state registered lobbyist.  He is a highly respected and trusted advisor to many local and state government officials.

 
 
 
 
 

 

ASCCA San Jose Chapter Meeting March 14: The Connected Car

ascca-mar142018-monthlyprogram

with special guest Carolyn Coquillette, Chair ASCCA Connected Car Committee, Owner – Luscious Garage

The automotive aftermarket faces many changes and challenges surrounding autonomous and connected vehicles. Most of these challenges center on data. Who owns the data? Who can access the data? Who is responsible for the privacy and security of the data?

It is important that the Aftermarket be involved in the planning and development process with vehicle OEMs and government regulators, on state and national levels.We need to make sure that our customers and our businesses are not locked out of the information access process. We need to avoid another protracted Right to Repair battle.

As vehicles become more autonomous and move towards more alternative fuels, we need to identify and pursue the new service opportunities so we can remain relevant to our customers.

Don’t miss this informative meeting! Stay informed or be left out!


Healthcare Update: What Has Changed For 2018

with special guests Jason Smith, CoreMark, & Glen Daily, A&AIS

 

NEW DATE: Tuesday, February 13, 2018 | 6:30pm
Biltmore Hotel, Santa Clara

For the first quarter of 2018, we will focus our meetings on updating you on all the changes and mandates put into effect on January 1, 2018. Last month, we reviewed your ASCCA Member benefits. Next up: Healthcare updates!

Join us for this informal meeting and get caught up on all the new rules and regs in healthcare.

Don’t miss this important informational session!  Stay informed so that you are not caught by surprise!

DETAILS

LOCATION
Biltmore Santa Clara Hotel
2151 Laurelwood Road, Santa Clara, CA 95054; 408.988.8411

COST
Chapter Members – No Fee – Find out how you can get this meeting for free!
Guests/additional employees–$35 per person (fee includes meeting, dinner, beverage)

Hosted by ASCCA Chapter 42  
950 S Bascom Avenue, Suite 1113, San Jose, CA 95128
E | ascca@assoc-office.com  P | 408.266.9658    F | 877.426.8501


Automotive Aftermarket Industry 2018 Legislative Fly-In

Join the Automotive Aftermarket Industry For A Day at the Capitol!

The Automotive Aftermarket Industry is joining together for a Legislative Fly-In! Don’t miss out on this opportunity to connect with others in the industry.  Please don’t delay, space is limited! Reservations will be accepted on a first come, first serve basis. Past speakers have included: Chief, Bureau of Automotive Repair; Governor’s Small Business Advocate; Governor’s Economic Adviser; Chair, Select Committee on Career Technical Education & Workforce Development; Author AB2289 (Smog Check); Chair, Senate Transportation & Housing Committee.

EVENT LOCATION
This year’s event will again be held at the Capitol Event Center, located at 1020 11th Street. Located adjacent to the Chops restaurant and Ambrosia Cafe, it is a quick 1 block walk from the Capitol Event Center to the California State Capitol Building.

HOTEL INFORMATION
A walking-distance hotel can be recommended upon request.

FIND YOUR LEGISLATOR
http://www.legislature.ca.gov/

 

STAY INFORMED. BE HEARD.

SCHEDULE:
8:00 – 9:00 AM Welcome Breakfast
8:30 – 9:30 AM Guest Speakers
9:30 – NOON Legislative Appointments
NOON – 1:00 PM Lunch on own
1:00 – 2:30 PM Legislative Appointments

When
Tuesday, April 24, 2018 from 8:00 AM to 3:00 PM PDT

 

Where
Capitol Event Center & CA State Capitol
1020 11th Street
Sacramento, CA 95814


ASCCA and You: The Benefits for Members

Learn about ASCCA’s efforts on your behalf
Facilitated by ASCCA Chapter 42 Board
January 10, 2018 | 6:30pm

Join us for this informal meeting and get caught up on all the ASCCA State Association office is doing on your behalf. Modeled after Hollywood Game Night, our “ASCCA and You” event will be a face paced, exciting test of your ASCCA knowledge.

Don’t miss this important kickoff to the New Year! Let us help your business by keeping you informed of how ASCCA’s Board and volunteers are working for you.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $35


Small Business Networking Roundtable Topics

August 9, 2017

Join your colleagues for a dinnertime roundtable discussion. Share insights and experiences on a topic of interest listed below.

The premise on which the idea of roundtables is based is simple – there is no ‘leader’ as such, but each table will choose a facilitator to ease the work process and to maintain focus, and a scribe to record the great ideas and tips. Nobody is at the head of the table, everyone has an equal voice and can speak mind freely on the subject. Bring your toughest questions and best ideas to discuss!


ASCCA at the SJ Giants, May 10, 6:30pm

ASCCA San Jose and Peninsula Chapters team up at the San Jose Giants

Wednesday, May 10
6:30pm Check-in, 7:00pm First Pitch–by an ASCCA Representative

San Jose Giants Stadium, 588 East Alma Avenue, San Jose, CA 95112

Our group will be part of the action as we watch the Giants from the PRIVATE Field-level Party Deck. Package includes game tickets, BBQ meals and two alcoholic beverages per guest, as well as field staff to wait in line for food so you won’t miss any of the fun!! Each guest will have the opportunity to win Lucky Prizes during the game with their very own Scorecard and Bingo card, as well as read up on the history of the team in the program.


Starring YOU and Your Business | Powerful Reasons to Use Videos in Your Marketing

Special Guests Jason Smith & Brett Sigur

April 12

With online video quickly becoming a key means for people to satisfy their information and entertainment needs, small businesses that fail to include it in their internet marketing strategies will do so at their peril. Don’t miss this informative and interactive program to see how you can boost your marketing efforts.


California Department of Toxic Substances Control Visits the Chapter

Molly Pritz, Hazardous Materials Specialist, California Department of Toxic Substances Control

March 8

More than 31,000 VSRs currently operate in California. These shops can be a significant source of hazardous waste and pollution. If you own a shop or work in one, chances are you already practice some good pollution prevention techniques. The VSR Training and Support Materials can help you to enhance your pollution prevention methods and, at the same time, demonstrate how these methods can potentially lead to big savings.

Bring your questions! Don’t miss this informative session to learn how knowing the rules and regs can save you money.


Building Rapport with Clients

with Jenn LeBlanc, ThinkResults

February 8

build-rapport

During this highly interactive evening, marketing strategist and master communicator Jenn LeBlanc will show you how to deepen your relationship with others—and yourself—so you can do your best work. You’ll learn how developing rapport can bring you your ideal clients and move you closer to the coveted trusted advisor status.


Customer Feedback – Worth Its Weight in Gold

with Jen Berkley Jackson, The Insight Advantage

January 11

Your customers hold valuable insights that could be the difference between the success and failure of your business. By soliciting honest feedback from your clients throughout your relationship with them, you can ensure that your customers are getting the value they are looking for.

In this month’s presentation, we’ll talk about the kinds of input that are most important to gather as well as HOW to get that input.


Dec 14 | Annual Holiday Dinner Meeting & Board Elections

pine-tree-branchDecember 14 6:30pm
Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

And don’t miss the annual chance drawings!! Make a donation and cross your fingers! Who will be lucky this year?!

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054


Part 2: HR + Employment Practices in Need of Repair?

with Shivani Sutaria, Esq., Shivani Sutaria Law Offices

November 9

rules-regulations-500x333Shivani Sutaria, Esq., joins us on November 9 to pick up where she left off from last spring. As you know if you were there, there is a lot to learn every day when it comes to employees and employment policies. You know that as a small business employer, it is overwhelming to keep on top of California’s constantly-evolving and complicated employment laws. But falling behind is not an option in the litigious environment in which we operate our businesses.


Auto Insurance Fraud—How it affects you!

with Santa Clara County Deputy District Attorney Vishal Bathija & Santa Clara County District Attorney Investigator Dale Morgan

October 12, 2016 | 6:30pm
Biltmore Hotel and Suites Santa Clara Hotel
2151 Laurelwood Road, Santa Clara, CA 95054
View Map

You are cordially invited to attend our monthly Santa Clara ASCCA meeting on October 12th, featuring Santa Clara County Deputy District Attorney Vishal Bathija and Santa Clara County District Attorney Investigator Dale Morgan. Don’t miss this rare opportunity to understand the frauds that effect our industry, efforts to fight the fraud, and how you can assist in creating a culture of compliance in our industry.


ASCCA 42 Shop Night: Made In Japan/USA/Europe, Sept 14, 6:30pm

Hosted at Made in Japan/USA/Europe

2970 Winchester Blvd., 95008 Campbell , CA; Phone: 408-866-5300

Shop Nights are always requested more than any other meeting or event we host at the San Jose ASCCA Chapter. Matt Ogabian, owner and ASCCA Chapter 42 Board Member, is hosting the event. Made in Japan/USA/Europe has been serving the Campbell area since 1981.


Legislative Update | A Joint Event with California Autobody Association (CAA)

with Jack T. Molodanof, Esq., Molodanof Law Offices

August 17, 2016 | 6:30pm
Biltmore Hotel, Santa Clara

ASCCA CAA Joint Event Aug 17

ASCCA has been fortunate to be represented for many years by an excellent legal and lobbying firm, managed by Jack Molodanof, Esq.


Handling the Price-quote Phone Calls & Converting them to Sales | Jul 16, 8am

boardwalk-phillyJoin us for this member-chosen workshop, with catered lunch from the Best Philly Cheese Steak sandwich shop around—Boardwalk Sub Shop!

Take the weekend off—enjoy the area with your friends and family. Nearby hotel information available on our website here.

Location
Marlow Mercedes-Werks
684 Ponderosa St., Seaside, CA 93955


ASCCA at the San Jose Giants | June 27, 6:30pm

ASCCA San Jose and Peninsula Chapters team up at the San Jose Giants

Monday, June 27
6:30pm Check-in, 7:00pm First Pitch–by an ASCCA Representative
San Jose Giants Stadium, 588 East Alma Avenue, San Jose, CA 95112

Our group will be part of the action as we watch the Giants from the PRIVATE Field-level Party Deck. Package includes game tickets, BBQ meals and two alcoholic beverages per guest, as well as field staff to wait in line for food so you won’t miss any of the fun!! Each guest will have the opportunity to win Lucky Prizes during the game with their very own Scorecard and Bingo card, as well as read up on the history of the team in the program.


Are your Employment Policies and Practices in Need of Repair?

May 11, 2016

claim-your-employee-rightsAs a small business employer, it is overwhelming to keep on top of California’s constantly-evolving and complicated employment laws.  But it is a must in the litigious environment in which we operate our businesses.

A recent study revealed that businesses in the U.S. have greater than 1 in 10 chance of having an employment practices charge filed against them. Employers based in California have a 42% higher chance of facing an employment charge than the national average.  Do everything in your power to not become one of these statistics – starting with becoming educated on the employment law topics at the May 11, 2016 meeting.


Practical Tips On How To Move Forward In Your Business Instead Of Losing Ground, AND Get Support From Your Team

March 9, 2016 6:30pm

Don’t miss this informative session! You will take away new insights and practical tips on bringing change to your business, as well as how to get buy-in from your team.

Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $35


What’s Holding You Back?
What are the reasons your business isn’t growing?

February 10, 2016 6:30pm

Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $35


Annual Holiday Party & Chapter Board Election

December 9, 2015 6:30pm

Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $35


Nov 18 | Readying Your Business For Sale – How To Start Now!

November 18, 2015 6:30pm (THIRD Wednesday)
Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

COST | First person from a Chapter 42 member shop is free; other attendees pay $35


Oct 21 | Tax Law Updates: What You Can Do Now Before 2015 Ends

October 21, 2015 6:30pm (THIRD Wednesday)
Join us in the bar for drinks at 6:30pm; no host cocktails. Registration begins at 7:00pm.

Event Location: Biltmore Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

Special Guest Renee Daggett, AdminProfesssionals will share her tax tip of strategies you can adopt now to make the most of 2015 before it ends!

renee-daggettRunning a business can be fraught with challenges, but one thing you cannot ignore are the finances and taxes.

Renee will explain hot tax topics, tips and strategies certain to make for a FUN discussion. Understanding the benefits and disadvantages of each business entity can give you clarity on how to run your business. And finally, Renee will discuss how financial literacy is the key to success by giving practical examples of what every CEO should be doing!

Join us to learn:
1. Hot Tax Topics that save you grief
2. How the wrong entity can increase taxes owed
3. How to implement “Profit Formula” to get results


ASCCA September 2015 Team Weekend

September 26-27, 2015

Click here for more information


Sept 16 | Insurance Update

Event Location: Biltmore Hotel and Suites Santa Clara Hotel
2151 Laurelwood Road, Santa Clara, CA 95054

Special Guest Glen Dailey, Commercial Insurance Broker, Armstrong & Associates Ins. Services visits the chapter meeting with the latest information on workers comp laws and rates, Healthcare Reform, and more.


Aug 12 | It Happens. Will Your Business Survive?

Life sneaks up on you when you least expect it. As a business owner, you try to think ahead. Perhaps you have just updated your disaster recovery plan for the winter season. You might routinely review your liability insurance coverage and frequently update your computer virus software. But what if the ultimate disaster occurs, and you become incapacitated or die unexpectedly? You may have taken steps to care for your family, but is your business protected?

  • If an owner or other key decision-maker were to become incapacitated, would the right people have the authority to keep the company running and make essential decisions during that period?
  • Are those contingent decision-makers aware of their vital role and prepared to insure that business moves forward as smoothly as possible?

This is a must attend class! You be receiving some tools to help you prepare your business to survive even if you’re not there.

About Maylan Newton
maylan-newtonMaylan brings his knowledge, expertise and experience to every seminar he produces and presents, as well as every business he coaches and consults with. This knowledge base is pulled from real world experiences as an ASE Master Technician, Service Writer, Service Manager, General Manager, Coach and Consultant, and as a Temp Service Writer in hundreds of Automotive Repair Facilities across the country. As a preferred Instructor for organizations like ASCCA, ASA, ATRA, BIMRS Group, CARS and the Show Power Training expo’s, he understands today’s issues within the Automotive Industry. And through his accomplishments and accolades, he has earned the reputation for being the #1 Authority in Professional Sales and Business Management with many industry professionals.

As Maylan shares his experiences, winning formulas and philosophies for business prosperity, his unique sense in approaching workplace attitudes and procedures further contributes to his success as an educator, coach and consultant to the industry. Maylan conducts trainings year-round, addressing common problems faced in daily business practices, while providing solutions designed to bring about positive change. He has the ability to stimulate and motivate his audience’s focus towards the drive and direction needed in meeting business goals, while achieving personal and financial success.

August 12, 2015 6:30pm
203x217xdave_kusaHosted at
Autotrend Diagnostics Auto Repair & David Kusa

2885 S Winchester Blvd.
Campbell, CA 95008

Sponsored by Kukui

Special Guest Maylan Newton will be speaking about his recent accident and how his company was able to not only maintain, but actually grow, in his long-term absence. Maylan will share with you ways to make sure your business will survive even if you are not there.


June 25 | ASCCA Chapter 42
San Jose Giants Baseball Night

Our group will be part of the action as we watch the Giants from the PRIVATE Field-level Party Deck on the third base side of the stadium.

Package includes game tickets, BBQ meals and two alcoholic beverages per guest, as well as field staff to wait in line for food so you won’t miss any of the fun!!

Each guest will have the opportunity to win Lucky Prizes during the game with their very own Scorecard and Bingo card, as well as read up on the history of the team in the program.

San Jose Giants Stadium
588 EAST ALMA AVE., SAN JOSE, CA 95112


May 13 | How Are You Handling The Big 3? Smoking, Tardiness & Cellphones

Presented by Derek Bettencourt Professional Employer Consultant, TriNet

When shop owners get together to talk about the three biggest problems they have in maintaining discipline effectively in their shops, the top 3 often boil down to: smoking in the shop, on-time attendance, and excessive cellphone use. Holding people accountable for following the rules is one of the most challenging things a shop owner must do. Join us as we explore some important steps you should take NOW to avoid the pain for you the shop owner, as well as your employee team member. Consider these questions:

  • Have you explained the rules and policies with your employees? Have you even created one yet?
  • Are you responding uniformly and consistently to ALL of your employees regarding your shop policy?
  • Are you documenting your disciplinary discussions?

RSVP now! Join us at 6:30pm for no host cocktails in the Hopps Bar, too.

About Our Presenter
Derek Bettencourt is a Professional Employer Consultant with TriNet, where he partners with SMB and insurance brokers to deliver a unique, Vertically focused HR Outsourcing solution encompassing Employee Benefits, Workers Compensation, Payroll and HR Compliance.


July 2015 | Bosch Xperience

Hosted by ASCCA Chapter 42 & Larry’s AutoWorks, Mountain View

Join us at our Chapter 42 event, and take advantage of this
opportunity to have the 2015 Bosch Xperience! Using the
latest in interactive technology, enter the Bosch virtual
garage and compete for the fastest time to identify
faults and make the repair!

LOCATION
Larry’s AutoWorks, 2526 Leghorn Street, Mountain View, CA 94043

Registration Includes:
BBQ Dinner, Bosch Truck Tours and Presentations & Chapter Meeting
6:00pm Dinner & presentations
7:00pm Chapter Meeting


Apr 8 | Electronic Inspection Sheet

Save Time and Make Money

Traditionally, auto technicians record the results of their vehicle inspections on pre-printed paper forms and, once completed, the inspection findings are re-entered into the shop management software application by a service advisor. And, finally, the motorist is notified by phone to ask them for authorization of an estimate based on the inspection results.The Electronic Inspection Sheet (EIS) is a tablet based application for performing vehicle inspections for auto repair and auto service. EIS enables dramatic cost savings through automation and elimination of paper forms, which reduces time spent by both service advisors and technicians during the inspection process. A digital inspection form customized to your process makes recommending service easy and inspection results entry much more efficient.
Benefits and features of Electronic Inspection Sheets

  • Faster than paper inspections
  • Reduces spelling and grammar errors
  • Customizable inspections based on different symptoms and work requested
  • Saved in the cloud for future reference; completes invoices

Don’t miss this presentation! Electronic Inspection Sheets easily prepare your estimates to present your recommendations, efficiently, clearly, and accurately to your clients. Join us to learn how you can implement this tool in your shop.

About John Funkey
I have always loved helping people, and I founded Funkey Inc. to do just that. Having left behind Fortune 100 companies to serve small business owners in the auto industry almost ten years ago, including 4,000 customers across one of Mitchell1’s largest territories, I have seen the problems they face every day.

Technology makes things easier, unless it doesn’t work or it’s too hard to use. In the past, working for others, I was limited in what I could do to help my customers solve technological problems and keep their businesses moving. I realized the only way to give them the support they need was to create a kind of automotive Geek Squad. So I put together a mobile strike team of computer experts to deliver tailored tech support to all of our customers in the Bay Area. They help install routers, upgrade hardware and software, perform virus removal, optimize system performance and, most importantly, train personnel on-site to use each one of our supported vendors’ products. It helps me to know that my team is there for my customers. I know you will be glad they are there, too.